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Just wanted to give everybody heads up on the Collective! Even though they closed their membership to new members, I have had a demo acct for a couple of weeks. My EA was doing great on their "low spreads", but last night as the market opened up, I noticed my account spiralling downward as my trades were being taken out by mysterious spikes. I checked 4 other brokers and they had normal prices (no spikes at all), with about a 30+ pip difference! I emailed them and they explained it as "changing data feeds", since they were adapting their platform and feeds to a new bank. That doesn't explain a 30+ pip difference in my book. This morning, the same thing was happening to nearly every trade! I emailed them again, and they said I was not being polite. I did not use any bad language, but I did use a couple of exclamation marks for emphasis, not in any offensive way at all. They responded with "We have closed our membership. Good luck wherever you end up trading." They couldn't even explain this anomaly. If you haven't heard of this broker, you can check their website Home. Notice partway down the page: "The Collective FX will NEVER 'Stop Hunt', 'Price Spike' or 'Quote Delay'." If they aren't doing this, who is? Their bank? If so, it's still their responsibility. It's bad enough to pay their monthly fee and commissions, and then, on top of that, get spiked along the way. I know, since I have only a demo acct, that they were not targeting me personally, but I'm sure someone with a real acct and similar trades got the axe! Great job guys! Who can we trust out there anymore?
lol
nice of you to post this on every forex discussion board..
you have a DEMO ACCOUNT, you lost no money..
there are plenty of other brokers to choose.
plus you have no idea on what's going on at collective
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stovedude,
I must have been on their email list for some reason because I've been receiving their emails about member closing and changing their liquidity provider.
On one of the emails it said not to have open trades on the live account while they are changing their bank. I think the same caution could also apply to their demo accounts. I don't know what goes on in the process of changing banks but I'd imagine that could have problems with the feeds.
I have a rude shock with them when I opened an account with them.
I encountered some problem and asked for technical help.
Instead they threatened me to close up my account, they said they are full.
They don't need me as a customer.
They are so 'stuck up', what a rude way of running a business.
Yah..their spread is good, but wait until you guys encounter problem and ask for help, you will know what I mean.
They have a strange way of running a business. They closed their doors to new accounts without warning. Why? There was no attempt at business continuity when they changed liquidity providers. It looks like they were down for about a week and now all live accounts are on the new, barely tested, system. Crazy.
They may have a good solution, but have a lot to learn about running a brokerage business.
[quote=Hyperdimension;313427]How does execution and spread compare with JadeFX?
I was comparing a little last night watching EURUSD in particular, and it seemed that JadeFX had better spreads.
With JadeFX I wouldn't need to pay anything if I don't trade for a month or longer. Their demo price feed has been freezing very often lately though./QUOTE]i don't know about live execution at Collective, but i had a bad experience with JadeFX. their spreads and demo were great. and on live account i had request delays, off quotes (!) and big slippage. JadeFX looks to me like a one-man bucket shop who had yet to lean how to properly run a forex brokerage business.
There is a post on forex peace army where they closed his account and sent him his money back because he was losing it too quickly. Do you really think a scam broker would do this? There has not been a single legit complaint that I have found.
I started using a live account and have been getting terrible slippage (e.g. 2 or 3 pips on every order open and close, sometimes more) and execution durations (3, 4, 5 seconds, sometimes more). The ping time from my trading terminal computer to their trading server is less than 10ms.
All this time I have also been trading with a JadeFX live account and have not had such problems; slippage is usually less than 1 pip, only occasionally 2 pips or greater, and execution is usually less than 1s.
Since I'm using a scalping Expert Advisor, I've been bleeding real money because of the slippage at The Collective FX. I'm aware that they are now with a new liquidity provider, so I hope it's just initial teething problems. If the current conditions continue to persist I simply can't survive at The Collective FX. There'd be no point for me to pay 147$ every month to get large slippage on every trade.
If anyone can shed some more light into this matter please do so.