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  #951 (permalink)  
Old 08-26-2009, 03:27 PM
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Top-quality service

InstaForex Company announces about opening quality control of company's services department. Now every customer of InstaForex company faced any problem with company's services can address a complaint or proposal to quality-control@instaforex.com.

So consolidated service was created, which works with troubles faced by clients regardless the department. Quality control department staff will answer you at short notice and take measures directed to the problem or mistake elimination.
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  #952 (permalink)  
Old 08-27-2009, 04:48 AM
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Quote:
Originally Posted by IFX_EkaterinaPR View Post
The new section «InstaForex Video» is opened at the official InstaForex company website. In this part of the site you will be able to find a great deal of video materials, regarding all the aspects of InstaForex activity as the international Forex - broker and also video - presentations of company's services and its trading conditions, which ease has already been estimated by more than 100 000 traders all over the world.

Moreover, you will have the opportunity to get familiar with InstaForex company's team by the series of videos - InstaForex says «Hello», on which InstaForex company's staff welcomes existing and potential customers of the company.

The new section is established by InstaForex in order to demonstrate possibilities, status and potential of InstaForex company by eye and to make our relationships with the clients more outer - directed.

We invite you to visit this section «InstaForex video».
Hello Insta
This sounds great! But the pronunciation of your staff in your TV programs is the WORST I HAVE EVER HEARD!!! Oh, GOD,that's disgusting!!!
NO PROPER INTONATION, NO PROPER PRONUNCIATION. The females hem and haw every time.
Ain't you shamed of it??? Such a broker and such a pronunciation and intonation! Wah...I coud hardly watch for 20 seconds!!!
Just spend more money on new guys who have English-like pronuciation or you will look like softheads.
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  #953 (permalink)  
Old 08-28-2009, 09:48 AM
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Hello, Sir. Thanks for the opinion. But could you tell us where are you from?
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  #954 (permalink)  
Old 08-28-2009, 10:40 AM
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Friday 1000 USD

InstaForex Contest Administration reminds that the second winner of 1000 USD within the campaign "Hummer to a jammy fellow" will be appointed this week.
The owner of 1000 USD will be determined on the last Friday of August by means of fixing the Hummer-number at the moment of market closing.
The holder of account the number of which will be the closest to the fixed Hummer-number will be pronounced as winner.
"Hummer to a jammy fellow" campaign and the drawings involved will be held till May 28, 2010.

You can find detailed information at the
campaign page.
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  #955 (permalink)  
Old 08-28-2009, 04:39 PM
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Quote:
Just spend more money on new guys who have English-like pronuciation or you will look like softheads.

yes just amateurs who try to be up there with the leaders, I would spend more money on the dressing also, not in second hands clothes shops.
just my 2 pips.

Last edited by duxis; 08-28-2009 at 04:41 PM.
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  #956 (permalink)  
Old 08-28-2009, 05:01 PM
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Quote:
Originally Posted by duxis View Post
yes just amateurs who try to be up there with the leaders, I would spend more money on the dressing also, not in second hands clothes shops.
just my 2 pips.
Hello, Sir, I think you are too rude.
How is it possible that you can see the price-labels on our news-presenters clothes via the Internet? You must have a superpower for that!
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  #957 (permalink)  
Old 08-29-2009, 10:37 AM
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Any chance the videos can be released in English too?

I see your website still displays FFMS certificates despite FFMS having nothing to do with forex. And your company is actively misrepresenting itself to clients by claiming you are licensed and regulated by the Russian FFMS. Don't deny it. I have it in an email direct from one of your management in a company email.

You are still also describing a Market Maker broker word for word and trying to pass it off as an ECN. Girls, we were not all born yesterday.
International Broker InstaForex - Page 8

I guess your lack of English skills explains the fact that you are evasive on the regulation and licensing question, and that you are totally clueless as to what an ECN broker is? Or are you just bad liars?
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  #958 (permalink)  
Old 08-29-2009, 03:34 PM
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Smile Instaforex truth. Liars!!!

Quote:
Originally Posted by oakmonster View Post
I see your website still displays FFMS certificates despite FFMS having nothing to do with forex. And your company is actively misrepresenting itself to clients by claiming you are licensed and regulated by the Russian FFMS. Don't deny it. I have it in an email direct from one of your management in a company email.
Ok. Then this would be a lot better proof



Quote:
Originally Posted by oakmonster View Post
You are still also describing a Market Maker broker word for word and trying to pass it off as an ECN. Girls, we were not all born yesterday.
International Broker InstaForex - Page 8
I still remember how you and me refuted their ECN claim on their official forum.
This was 1 step closer to their true status and proved publically.

If you scroll through this Forex-Tsd thread, you will not be able to hold your laugh. They were not able to reply to simple questions like "Instaforex dealing desk or no dealing desk?".
There staff said that no member in their team is able to interpret this question.








Quote:
Originally Posted by oakmonster View Post
I guess your lack of English skills explains the fact that you are evasive on the regulation and licensing question, and that you are totally clueless as to what an ECN broker is? Or are you just bad liars?
I seriously wish anybody in Russia should open an arbitration on them and get these idiots heavily penalized. They are not going to accept it any other way.

I will try my best to do something from here, but since I am outside Russia, my domain is very limited. Lets see. At least I will give a call to FFMS on Monday!

Last edited by FxGiant; 08-29-2009 at 04:00 PM.
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  #959 (permalink)  
Old 08-31-2009, 08:01 AM
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Quote:
Originally Posted by oakmonster View Post
Any chance the videos can be released in English too?
I do not see any reason for the person from Egypt to laugh.

Quote:
Originally Posted by oakmonster View Post
I see your website still displays FFMS certificates despite FFMS having nothing to do with forex. And your company is actively misrepresenting itself to clients by claiming you are licensed and regulated by the Russian FFMS. Don't deny it. I have it in an email direct from one of your management in a company email.
We are not going to deny this. Yes, our site has the page about licences. But as you know, FFMS regulates financial markets in Russian Federation. And one of the members of InstaForex Companies group was obtained the licence on stock brokarage from FFMS. Is there said this licence permits Forex activity? No, it is not. For your information, there is no body regulating Forex in Russia. If it is, we of course will be granted the licence.

Quote:
Originally Posted by oakmonster View Post
You are still also describing a Market Maker broker word for word and trying to pass it off as an ECN. Girls, we were not all born yesterday.
What is ECN? Google gives us the next defenition:
Quote:
ECN Broker - A type of Forex brokerage firm that provide its clients direct access to other Forex market participants. ECN brokers don't discourage scalping, don't trade against the client, don't charge spread (low spread is defined by current market prices) but charge commissions for every order.
InstaForex absolutely answers the description. We do not charge spreads at Insta.Eurica.

Quote:
Originally Posted by oakmonster View Post
I guess your lack of English skills explains the fact that you are evasive on the regulation and licensing question, and that you are totally clueless as to what an ECN broker is? Or are you just bad liars?
I guess your relation to our business rivals explains your attacks on InstaForex at forums.

You can not find a thing to nag with, that is why you always badger with our English.
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InstaForex Companies Group
Corporative blog
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  #960 (permalink)  
Old 08-31-2009, 08:38 AM
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Quote:
Originally Posted by FxGiant View Post
Ok. Then this would be a lot better proof
Oh God... If you copy something from another forum, be so kind to copy the answer of our representative too. We already gave the explanations here:
Talkgold HYIP, Investment & Money Forum - View Single Post - International Broker InstaForex


Quote:
Originally Posted by FxGiant View Post
I still remember how you and me refuted their ECN claim on their official forum.
And we will keep refuting it here too.

Quote:
Originally Posted by FxGiant View Post
If you scroll through this Forex-Tsd thread, you will not be able to hold your laugh. They were not able to reply to simple questions like "Instaforex dealing desk or no dealing desk?".
There staff said that no member in their team is able to interpret this question.
You will not be able to make a joke from this! It was our internal business with our local IB from Indonesia. The person under the nickname "jef_wenk" was our introducing broker, he tried to cheat the company and was annoying all our staff with his calls and via icq. And after we started ignoring him he came to write at forums. All you have "printscreened" is our policy in communicating with this man, no more.

You should better make a scroll through your own posts. Your behaving line, the way you named attached files and all your foul expressions are more shameful.

Quote:
Originally Posted by FxGiant View Post
I seriously wish anybody in Russia should open an arbitration on them and get these idiots heavily penalized. They are not going to accept it any other way.

I will try my best to do something from here, but since I am outside Russia, my domain is very limited. Lets see. At least I will give a call to FFMS on Monday!
Good luck. Tell us about the results after that.
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InstaForex Companies Group
Corporative blog
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