Kindly post the logfiles received from your server

Any questions asked or any comments made, you just point out to your licenses. Licenses doesn't mean much.
As far as FFMS is concerned, I would also contacting them to see what can be done from there side.


Hello, I can decide to close an order, if I have knowledge that there could be another disconnection. your employees said that ones its done, there wouldn't be any further disconnections. But it happened, again and yet again.

My statements make as much sense as your comments.

You accused me for earning commissions from trading my own money. I challenged you to prove that. Because every account holder can produce his notarized documents, or can meet in person as well to verify it.

An ID proof can prove as much as your licenses can prove


Oh yeah, talking non-sense?
And what you r doing is making lot of sense?

Swindling the biggest swindlers is not possible. I am just trying to get back my clients funds from the swindlers.

Just wait, I would not leave you for your misdeeds, Every possible forum on internet discussing forex will have a full fledged thread of your deeds

Replied it earlier as well.

Hello Ekaterina

Speaking of barefaced lies....

I have been reading this thread with interest. My Russian speaking friend took a look at your certificates posted on your website and what follows is his well educated opinion about the so called "regulation" of Instaforex by the Russian FMS.

The licences displayed in the Instaforex website are more use as toilet paper for your BVI clients to tell you the truth.

If you know your Russian, you would see that these certificates are for an OOO (LLC) company called "Instatrade" with an official address in Moscow.

Now tell me, which company are people signing up with on your website? Instatrade of Moscow, or Instatrade of BVI? I would guess that 0% of the clients who open accounts at instaforex.com are signing up with Instatrade of Russia. 100% are signing up with Instatrade of BVI!!

Can you see where I am going with this? Is it not a dirty little trick you are using to deceive people by showing a licence for one company, but signing them up with a different company albeit with a similar name???

Secondly, if I may quote the certificates.. they mention "Professional participation of Stocks Market". There is NO MENTION of Forex on those certificates!

Thirdly, tell me exactly how the Russian Stock Exchange manages to regulate a BVI company called Instatrade that doesn't even have a licence with them, let alone the legal challenge of regulating a company that is offshore where the Russian Stock Exchange has no authority whatsoever??

What is the reason that this misleading information is placed on your website? Is this whole company one big complex scam? That is in addition to other things I have read about your claims to be an ECN broker, but that is a another story entirely.

I have a new slogan for you. InstaForex - Just one lie after another



PS: To FxGiant. Sorry buddy but Instaforex has screwed you. Even if you take your case to the Russian authorities, they can do nothing because the Russian company Instatrade of Moscow had absolutely nothing to do with your account or anyone else who has accounts with these scumbags.

Hello oakmoster.

Let me answer your question, which is not correct and not worthy of any attention, because you do not give us any real fact and also because your person is certainly related to one of our business rival (we have learnt about it during the discussion at our official forum).

What about your "Russian speaking friend", rather your "Belarusian friend", if you continue disputing about our company, it will make us publish all the information about your organization, which was collected by us during the last year. We have at our disposal voluminous materials regarding so-called "ECN-broker", which interests you are representing of here, and we are ready to make them public. We suggest you to show restraint and do not start new wave of blacking our company. We strongly recommend you to ask advice from your directory before the next post, because it can tip the balance. Your Egyptian IP is already locked in at our forum and also practically assures the source of this polemic.

And below I will answer your attacks upon the company.

InstaForex is licensed broker, having licenses for the brokerage and dealing activity in Russia (because the headquarter representatives are situated in Russia). In Russia these licenses are given to the financial market participants that provide brokerage services all over the world. For getting these licenses, uncarefully called by you "toilet paper", what shows the level of your education and ego, a company have to meet series of requirements, particularly certified professional presense. All the leading brokers at Russian market, including Alpari, Broco, FIBO, have the licenses of The Federal Financial Markets Service. All the top-level Forex-brokers have The FFMS licenses that are gotten for the company's branch registered in Russia.

Nowadays it is the international practice to obtain a license for some activity upon the group of companies by regestering the national company and carrying the procedure of the license reception out. We understand, that those who are represented by your person do not have any license, that is why it is advantageous for you to speak about inlegitimacy of the leading Russian brokers' licenses. But The Federal Financial Markets Service is the main regulative institution for all the financial companies in the Russian Federation.

Regestering an account with InstaForex companies grouping, a client gets all the spectrum of services and guarantees provided by all our companies. By the way, we are already planning to publish the news about the full-fleged launch of the consulting agency website. This agency is one of InstaForex Companies group members. You can also say that this agency is just a part of the companies group, but not InstaForex as it is. But it will not change the fact that companies group is the officially used legal form in the international practice. We are founding a lot of organisations that are appealed to become a part of the InstaForex unified brand as the financial holding company, not just a Forex-broker. InstaForex plan for 2009 includes the establishment of 2 another companies providing services in the financial field. In spite of the world economic crisis InstaForex companies group always amends.

News about consulting agency's website will be available already at this week. We will publish it at this forum too.

__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog

FxGiant,
According to the point 7.3 of the public offer agreement your losses did not occur through the company's fault.

In this connection your claim is not executable, because you request to compensate the losses occured in result of the trading operations while you could log in the trading terminal and were connected to the server.

The fact, that in your trading account you had the opened positions proportionate to the deposit sum, is the evidence of your unprofessionalism, which you try to hide by causing a scandal.Nobody among experieneced traders keeps opened positions proportionate to deposit.

And you know beyond doubt that your IP address was not locked, because the log-file shows that you could connect to the trading server. And you also know that in case if IP is banned the trading terminal will not be able to reconnect - it will not be able to connect at all! But in your case you had permanent connection. And it is to proove by the log-file.

Once again I remind you that we consider your disputes at forums as a trial to justify your losses by causing a scandal around them. Maybe this way you are trying to deflect your investors' attention from the real reason of the problem. That is why I will underscore this fact in each next post concerning your case.


P.S. The company thanks you in advance for creating threads about InstaForex at "every possible forum on internet discussing forex". The extra advertising will not prevent our business.

__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog

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So signed up to the service “Segregated accounts” you can increase security of your deposited funds and be always confident that the amount accumulated on the trading account, is wholly defended.

System of InstaForex segregated accounts grants protection which cannot be higher in any circumstances than keeping customer’s funds on his/her bank account which is very important with amount over 100 000 USD.

Find more detailed information at the service page.

__________________
Official Representative InstaForex Companies Group
Open account and get Bonus up to 5000 USD
Take part in contests with 210 000 USD prize fund
InstaForex Corpoporative Blog

Oh yeah?
He said on your forum that FxOpen is licensed company and true ECN. I am 100% sure they are true ECN and Instaforex is not.

You are such big fools that, you take his example as he is vouching for fxopen. Retailers don't have access to a lot of ECNs and thus he gave example of FxOpen

"At present moment the company has the official office in London. In the near future we are planning to launch phone support located in London.
And below I will answer your attacks upon the company." - Elena of Instaforex (at the start of this thread).

So you have official office in London, you are registered company from BVI and you are regulated by Russian regulatory body.

See, so simple.I understand now

Headquarter representatives - Ok, brokers having headquarters. Great

As far your licensing and regulations are concerned, I understood everything

Thanks, so nice .


Ok, now guarantees provided by your company, like FDIC guarantee

What can world's economic criss can do to bucket shops?

Congrats you are coming up with 2 more buckets

Oh great. Thanks.

Yup, and so many no connections or datacenter errors as just for fun. Right

Hello, did I commented on how you manage your company? What the ****ing right you have to comment on my trading?
And kindly keep your trading knowledge to yourself.
Even a pig can make money by trading against and making everything as cruel as possible to trade.

You disconnected for more than 2 hours. Your support person, named Alexy ( I call him Alexy the m****rf***er) said that "I apologize, there are some technical problems and we hope them to be corrected very soon. In case of any losses will be restored. Write email to so and so".

After small gap, connection gone again.

I wait and connection comes and goes again. This time after disconnection all accounts suffer margin call.

Easy to understand that, all was my responsibility of selecting the great great instaforex.

This is not the first time you have blocked my IP.
A number of times earlier as well you did this. Whenever my positions go in good profits like $1000 in total profit, you disconnect me, so that when the connection is back, I can close position at losses or small profit.

You did this not one but many times.

I beared all the time. But not this time because you have this time simply wiped out all the accounts.

No connection Error
Datacenter error.

You don't take responsibility for any of these disconnections. Simply disgusting to talk to people with IQ lesser than 60.

I don't know. You people have any conscience or you have just sold your souls as well?
I know it. You know it. We both know it that THERE WAS DISCONNECTIONS. MY LOGFILES are as it is.

Go to hell you bastards.


As, notoriety is something like advertisement to you? Great

I am doing this because I don't want fellow traders to fill your pocket.

Seriously Ekaterina. I point out a serious deficiency in your claim of being licensed and you try to change the subject saying I am working for your rivals? Please, the readers of this forum are a bit more intelligent than that.

The fact remains that clients sign up to Instatrade BVI (unregulated), NOT Instatrade Russia (regulated).

The difference is clear to see. For example... Alpari is an NFA regulated company. (Oh no! Now you will say I work for your rivals Alpari! )
BASIC Details

In this case, if you want to sign up with Alpari and come under the jurisdiction of the NFA, you MUST sign up with Alpari USA.

Forex Trading with Alpari (US) Company Information
And if you sign up with Alpari UK, you come under FSA regulation...

Forex with Alpari (UK) - About Alpari
Alpari (UK) Limited was established in 2004 and is registered in the United Kingdom with its head office based in the City of London (Registration Number: 5284142). Alpari (UK) is authorised and regulated by the Financial Services Authority since 2006 (FSA Register Number 448002).

Instatrade Russia is regulated. Instatrade BVI is not regulated. Can you see the LEGAL difference now??? This is a bit of a problem for you isn't it?

BVI is an unregulated haven for scammers. I can clearly see why you put all of your clients in the BVI company.

Till you have a right to justify your losses in the eyes of your investors due to the company, we will be mentioning your unprofessionalism in risk management. Disconnections did not play any role in your trading, your losses occured because of the big-volum deals you were openning. The trend reversed against you and this entailed your investors' funds losses. In their shoes I would never trust my money to such amateriush trader.

This lag did not affected your deals.

Please, stop thinking out this nonsense. As I already told you, when IP is banned you can not connect to the trading server, but you was able to connect.

In your place I wouldn't try to outrage our representatives. What educational level should have a man to let himself use the most disgusting lexicon and slang instead of vocabulary of the intellegent people? This also testifies to your weakness as a man and as a trader. As a self-respecting person I do not have any wish to continue to dispute with you and I keep doing it just because of my position in InstaForex.

We are not interested in clients' deposits. We are interested in intellegent and steady clients.

__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog

This letter was directed personally to oakmonster. Sorry, your opinion regarding this question is not interesting for us.

This Elena is not the official representative of the company already. Nowadays everything has changed. InstaForex headquaters office is located in Russia, that is why if you register account with the company your relationship will be regulated by The Federal Financial Market Service.

Look what I wrote to you above.

Couldn't you invent something more original than just operating with street slang?

__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog