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  #501 (permalink)  
Old 12-18-2008, 11:28 AM
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Poor brokers

Hi,

now I know why the better brokers don't pay any bonus. It is nothing more than eyepowder and brings work and problems and troubles.

I prefer a broker not playing those silly games.

(I am sure they regret their bonus game meanwhile )

It does not bring any good customer, only bonus hunters
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  #502 (permalink)  
Old 12-18-2008, 11:57 AM
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To Forum Administrators

Dear newdigital or Linuxser,
I understand maybe you don't care about client's problems with their brokers, but I see these broker representative is not cooperative in solving their client's (barunia) problem. their show arogance to members and not care with constructive criticism. I ask you to spend little time to be moderator of this stagnant case (I am sure you can be neutral and fair although this broker has paid for promotion in this forum).
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  #503 (permalink)  
Old 12-20-2008, 12:41 AM
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Dear moderators,
I have writen the same thing in "contact us" this forum.
If you do not mind please be the jury in my case, I will send my notarized copy of ID to instaforex and to you, in order to prove that I really send that document. please give me your address that I can send my document to.
I am waiting your reply. thank you.
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  #504 (permalink)  
Old 12-20-2008, 03:08 AM
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guys if you read the user comments and you know that people had and still have problems with this broker, you should thank the site admin for keeping a record of those comments on public instead of blaming him , TSD is not associated with InstaForex.
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  #505 (permalink)  
Old 12-20-2008, 04:03 AM
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all brokers that offer free bonus on deposit are scammers?
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  #506 (permalink)  
Old 12-20-2008, 04:57 AM
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Quote:
Originally Posted by imra7fx View Post
all brokers that offer free bonus on deposit are scammers?
Not all of them are scammers, but many of them used bonus agreement to trap and scam their clients.
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  #507 (permalink)  
Old 12-20-2008, 05:27 AM
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Quote:
Originally Posted by imra7fx View Post
all brokers that offer free bonus on deposit are scammers?
We cannot say that all brokers who offer free services are scam. Some brokers are there who are running successfully and providing free services because their company must have been running such schemes for clients. All companies have their own working rules and strategies.

It is also true that seeing services of successful brokers many people start their own brokerage firms and include free services to make more clients and brokerage also.
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  #508 (permalink)  
Old 12-20-2008, 06:29 AM
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Quote:
Originally Posted by imra7fx View Post
all brokers that offer free bonus on deposit are scammers?
Actually no relation between brokers who offer free bonus and scammers. You can see many brokers like that not scammer and have good service especially in client's complaint.
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  #509 (permalink)  
Old 12-20-2008, 08:10 AM
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Quote:
Originally Posted by Barunia View Post
Dear moderators,
I have writen the same thing in "contact us" this forum.
If you do not mind please be the jury in my case, I will send my notarized copy of ID to instaforex and to you, in order to prove that I really send that document. please give me your address that I can send my document to.
I am waiting your reply. thank you.
Hi Barunia,

I am not fully understand about what was going on this thread ...

When some clients starts to post very angry messages on this thread, and when broker replied in the same way so I sent several PMs to the broker representatives asking them to speak with good manners with the clients. Because the clients are just a people and nothing they can do against the broker except arise the noise on the thread. It is normal case. But the broker does not have any right to call the people as the scammers or any. Because the broker is the company.
So, I axplained broker representatives like that.

As to bonus ...

Is it related to this page on their webpage?

checking_insta_2012_1.jpg

--------------

To broker representatives,

First of all, they do not have passport. There are no any passport. Does not exist in the world. There is ID.
Local name of the ID in Russia is passport.
In South East Asia and in South Asia in most of the countries - just an ID.

Code:
...information will be checked by Client Relationship Department...
I am fully confused about how Client Relationship Department in Russia can check local ID cards issued from South East Asia and in South Asia ...

Identity? It is difficult ...

In Russia all the ID cards (passports) are registered by Ministry of Interrior. Means: they have database and they are issuing those IDs. In some other countries - databases are very old sometimes.

Did you see any ID?
It is small paper with photo and with name and family name in some language ...

It is not easy to provide identity for the ID cards issued in this part of the world... and do you know the differences between valid ID cards and not valid ID cards in the countries? Do you have samples for that, issued by whom sorry?

Notary ... may be they exist ... I have no idea ... may be they do not exist there. In any case, the government replesentative is validating anything instead of notary (for money in most of the cases).

So, if you tell someone
"take your passport, go to notary and than send notary copy to me" ...
do you know what the person will do?

He will take his ID (if he has it of course), will go to some registration department of his area asking to validate or to provide addition identity with some additional docoments, or to make stamp on copy of his ID (if he will explain to the government representative about why he needs it ...) ... and he will pay money for that to the government.

-----------------

So, to broker representatives,

I am suggesting to you that you should rely on your support offices in this case:

support_service_2012_1.jpg

Because they can know about what to validate, who is different person and who is not ...

-------------

Sorry Barunia,

I can not help you.
Only I can see is lack of professionalism of this broker concerning some cases with clients support and so on.
Just hope that they will improve their support and so on.
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Last edited by newdigital; 12-20-2008 at 07:03 PM.
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  #510 (permalink)  
Old 12-21-2008, 10:35 PM
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Quote:
Originally Posted by duwi View Post
Still.. hasn't got the bonus nor reply from the bonus department
... still the same no reply from them and hasn't received the bonus.

This is not just a matter of bonus but the ones that are more important are;

- whether they keep their promise or not
- the quality of their customer services - do they ignore their customers email?

I hope they don't use xmas holidays as an excuse. Since I have done this since couple week ago.
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