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  #481 (permalink)  
Old 12-16-2008, 11:09 AM
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Dear yoahannesfx,
we have already explained you our decision concerning the canceling of Welcome Bonus for account 47060. You can read it above.
Quote:
Originally Posted by IFX_EkaterinaPR View Post
Secondly what about your Welcome Bonus for account 47060, we have cancelled it according point 7 of The Agreement on Welcome Bonus Receipt. Because there is IP-addresses intersection with account 46518 where you already have your 200 USD bonus.
I just want to add that you are so dissatisfied as if we take your own money. But these bonuses are the money of the company and if customers are not agree with the decisions of The Bonus Committee confronting everyday with people's attempt to evade rules you can not to trade with us.
And I want to ask you one simple question: if you come to a supermarket where sale was completed would you call that supermarket a scammer or so on? I suppose you won't. So why it is so horrible for you if the company has canceled bonus for your account and at the same time have not taken your own deposit?
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Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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  #482 (permalink)  
Old 12-16-2008, 11:18 AM
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Quote:
Originally Posted by IFX_EkaterinaPR View Post
Dear yoahannesfx,
we have already explained you our decision concerning the canceling of Welcome Bonus for account 47060. You can read it above.

I just want to add that you are so dissatisfied as if we take your own money. But these bonuses are the money of the company and if customers are not agree with the decisions of The Bonus Committee confronting everyday with people's attempt to evade rules you can not to trade with us.
And I want to ask you one simple question: if you come to a supermarket where sale was completed would you call that supermarket a scammer or so on? I suppose you won't. So why it is so horrible for you if the company has canceled bonus for your account and at the same time have not taken your own deposit?

I will WD my money but not at moment, im deposit with LR and im buy it, in LR also have spread, so when im ready for WD i will WD.
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  #483 (permalink)  
Old 12-16-2008, 11:25 AM
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Quote:
Originally Posted by riskyachtar View Post
iam chat with your opeartor he say dont give bonus to people from indonesia, why u dont reply my answer ?

what happend with instaforex NOWWWWWWWWW

Quote:
Originally Posted by yoahannesfx View Post
Warning !!!!!!

excellence InstaForex

1. Fixed Spread
2. Free Swap
3. "Get Bonus $ 30, $ 200 and $ 1000"
4. No commission
5. Instant Deposit through both E-and Local Currency Bank.
6. Access to open accounts
7. Micro lot
8. Leverage 1:500

Cons InstaForex
1. Trading Platform feel heavy, slow execution, especially for the profit impressed brokers do not want to trading profit.
2. Rules that the company always change at any time
3. Indeed, the broker does not reflect
4. British virgin just bullshit basically InstaForex no regulation at all.
5. Bad Service and NOT Fair
6. This time the bonus will never give in, especially if the trading accounts have the same IP Addrees

Yeah... so not only me said not GOOD SERVICE and Support

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  #484 (permalink)  
Old 12-16-2008, 11:27 AM
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Quote:
Originally Posted by IFX_Ekaterina View Post
I will try to explain what we need: we need that two people (if it is true) copy their passports and go to the notary officer to confirm that copy (usually officer checks if this copy is true and stamp on it). Then that people should put this copy with the stam into the envelope and send us. Not by e-mail but by the post office. After receiving the documents we will return them all the costs for post sending and notarizing.
Quote:
Originally Posted by Barunia View Post
Ekaterina, you still have not answered my questions.
To newdigital,
About broker that made promotion in your forum, if they cheated their client's profit and ignoring to solve the problem. I'm curious with your opinion about it...
I think your opinion can make an impact (I do not hope you to solve their problems, just opinion in your capacity to make this thread useful for the members)
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  #485 (permalink)  
Old 12-16-2008, 11:51 AM
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oh

iam try to send 21.78 and i dont understand about forex, i think if deposit less than 20 we can receive bonus, but i dont have bonus, instaforex dont give me, and iam wrong. maybe iam affaliate to people and he register my account because i dont understand about forex, but my account is empty now
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  #486 (permalink)  
Old 12-16-2008, 11:52 AM
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All the necessary information about the location of the Headquaters office you can find in our web-site.
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  #487 (permalink)  
Old 12-16-2008, 11:56 AM
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andd

iam chat with instaforex in ymm he say :

MY COMPANY DONT GIVE BONUSES TO PEOPLE FROM INDONESIA

When your company statement is valid ?

he say : Monday

OH iam deposit Last Friday ?

Sorry is Rule of Company

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  #488 (permalink)  
Old 12-16-2008, 12:04 PM
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Quote:
Originally Posted by riskyachtar View Post
iam chat with instaforex in ymm he say :

MY COMPANY DONT GIVE BONUSES TO PEOPLE FROM INDONESIA

When your company statement is valid ?

he say : Monday

OH iam deposit Last Friday ?

Sorry is Rule of Company

Would you be so kind please to place history of your chat when quoting any of official declaration?
Our supporter or manager could not write you all this. It seems like your interpretation of your chat. And we can not comment your request untill we see the real YM history.
__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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  #489 (permalink)  
Old 12-16-2008, 01:38 PM
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Quote:
Originally Posted by IFX_Ekaterina View Post
All the necessary information about the location of the Headquaters office you can find in our web-site.
Instaforex Address: 30 Teatralnaya,
offices 402, 501, 516, 236022,
Kaliningrad, Russia.

Is the address true?
So, what should I do is: getting stamp on my copy of ID from government representative in my area and sending it to your address?
I just make sure nothing's wrong.
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  #490 (permalink)  
Old 12-16-2008, 01:42 PM
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Of course if address is put on the web-site it is correct.
__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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