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Ok no problem, I just like those conversations.
Now instaforex still uses this forum to promote their company but in other hand they're still cheating profit from clients without acceptable reasons, so let those things to be clear.
Now instaforex still uses this forum to promote their company but in other hand they're still cheating profit from clients without acceptable reasons, so let those things to be clear.
The information of how instaforex cheated their clients is very useful, the true information is the right of the public. Let the public be the judge.
Dear customers,
I would like to appologize in the name of our company for our behaviour if you found it a bit unprofessional. We just wanted to proove that we really are official representatives of InstaForex and our work does not concern to our age, appearence, clothes, family status and so on.
Our mission is to solve customers problems with service.
And I want to thank everybody who has encouraged us. thank you for all fair words.
and it needs 3 girls to answer customer's questions, and most times all of them write to one point. Are people so cheap to hire in their location? Or are they making so much profit from cheatings?
Claims for FXCM are answered by one person. Not always the same - but they have 100K customer as far as I know. Ok - maybe the claims here with Instaforex are very complicated. And NO - I do not even recommend FXCM (you have to be careful here in this world war 3 forum ) - it is just an example.
always check your broker in www BEFORE you send money.
Quote:
like instaforex,
dont say like that to instaforex, F.CK to who say Instaforex is a liar
b.llshit to you all,
i already receive my withraw USD5K from insta last week,
idiot
But why does he sign as "idiot" maybe their 3 years old brother?
Why don't you give the same opportunity to the two traders to prove that they are really different people??
We gave them the opportunity. We asked to send notirized copy of their passports to be sure they are different people. But they refused to do this.
We do not ask something impossible, espessially when the point 6.1. of the Public Offer Agreement says: The Company has the right to ask the Client to confirm the full name of his true identity, as stated on the trading account registration form. The Client can receive a request, at any moment, to submit a copy of an electronic passport or a notarized copy (at the Company’s discretion.)
And this Agreement accept every client who opens live trading account with our company.
As soon as we receive their documents we will adduce an official excuse to them. However untill the moment we haven't received anything from them.
We gave them the opportunity. We asked to send notirized copy of their passports to be sure they are different people. But they refused to do this.
We do not ask something impossible, espessially when the point 6.1. of the Public Offer Agreement says: The Company has the right to ask the Client to confirm the full name of his true identity, as stated on the trading account registration form. The Client can receive a request, at any moment, to submit a copy of an electronic passport or a notarized copy (at the Company’s discretion.)
.......
Hello Instaforex representatives
This is I quoted from Yulia's post in FPA
Quote:
Instaforex has stolen my money.. - 11-12-2008, 05:15 AM
i am the client of instaforex
i have lost my profit and my withdrawal has not been processed until now..
my name is yuli kusumawati my account number : 38229
i made long position 3 minutes before market closed on friday and on monday i got profit $369
but now i lost my profit and the withdrawal has not been procesed yet until now.. in MT4 my history of order and profit has disappeared..they're gone..
i really wonder why...but i still have the log of the transaction..:
04:57:31 '38229': order was opened : #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.0000
06:11:57 '38229': order #1627650 buy 3.00 AUDUSD at 0.6746 sl: 0.0000 tp: 0.6899 closed at price 0.6869
i have contacted LIVE SUPPORT,sent email to finance&chief.dealer but they all gave me
nothing..no solutive way...they only played "ping pong" on me...
finally the chief.dealer answer my email, he only said a very short sentence:
"Dear sir.
Your order and your bonus were deleted
according bonus agreement.
You can withdraw sum deposited to your account
using the same method as you have deposited by"
i was shocked...i really wonder..coz i traded in fair way..i did not break any rules..
i insisted him to give me proof that i broke rule..but until now i did not get answer and my money still in instaforex..
please help me get my money back sir..
Your order and your bonus were deleted
according bonus agreement.
You can withdraw sum deposited to your account
using the same method as you have deposited by"
it means that yulia already receive the bonus but deleted later... I've come to your sites, tried to sign up, and as far as I know, to get the bonus we need to submit our scan/copy of pasport/government ID first... it means that if yulia has already receive the bonus (before deleted) she must have already submit her ID documents...
If yulia refused to sent her ID document she must have not received her bonus yet, but the fact she already received it..
So why you say that they refused to sent their copy of ID document ???
Why you always tell a lie ???
I have been with Instaforex since six months ago. until now no major problem. this is broker all in one. having various options including swap free and by just only one account can be trade nano, micro and standard.
thank you for all fair words.
) - it is just an example.
maybe their 3 years old brother?
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