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  #351 (permalink)  
Old 12-04-2008, 05:39 PM
ester's Avatar
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complain

Instaforex -- i complain --

i got difficulty withdraw. i have contact you many time but nothing..
your customer service i slow in service....
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  #352 (permalink)  
Old 12-04-2008, 05:42 PM
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Quote:
Originally Posted by ester View Post
Instaforex -- i complain --

i got difficulty withdraw. i have contact you many time but nothing..
your customer service i slow in service....
Take patience, please.
Could you tell me your account number and describe what is your problem?
__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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  #353 (permalink)  
Old 12-05-2008, 02:13 AM
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Unhappy

Hi,

I'm very interested, but I cannot connect using your InstaTrader demo...




Update:
Okay, I'm fine now.

I'm considering to deposit money to start real...
But I want you representatives to clarify something first about some rumours spreading around chatrooms/forums about Instaforex.

Some people claims that their account is restored with no money earned, only deposit remains.
Some people claims that they can't even get any money back.

And some serious bad reviews are from that ForexPeaceArmy... I think you must have been noticed.



Yes, and I've a last question about scalping.

Quote:
Originally Posted by Elena_83 View Post
Yes, there are no limits for scalp
A representative answered someone that scalping is allowed.
So, do you have any limits on the number of active orders including pending ones?

Last edited by ppc123; 12-05-2008 at 03:56 AM.
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  #354 (permalink)  
Old 12-05-2008, 08:11 AM
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Quote:
Originally Posted by ppc123 View Post
Some people claims that their account is restored with no money earned, only deposit remains.
Some people claims that they can't even get any money back.
Hello.
We never take no notice of any claim case. We always try to solve problems of our clients. But different situations happen everytime. Sometimes customers start panic if for example they can not withdraw their money, but in mostly cases they make mistakes for theirself (enter incorrect password or so on). Sometimes technical failures take place and bring with it different problems, in this cases we always do our best to find the most right solution.
Also some unfair customers who were exposed don't find another way to get money but backmail company on forums.

Quote:
Originally Posted by ppc123 View Post
And some serious bad reviews are from that ForexPeaceArmy... I think you must have been noticed.
Our company's position concerning FPA is denoted here "Secret" Society of Forex Traders

Quote:
Originally Posted by ppc123 View Post
Yes, and I've a last question about scalping.
A representative answered someone that scalping is allowed.
So, do you have any limits on the number of active orders including pending ones?
We have no limits on the number of active orders.
__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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  #355 (permalink)  
Old 12-05-2008, 11:03 AM
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Quote:
Originally Posted by IFX_EkaterinaPR View Post
Our company's position concerning FPA is denoted here "Secret" Society of Forex Traders
I have seen that thread, but I found no explanation about FPA review's case, thus I found this interesting post..
Quote:
Originally Posted by jafar00 View Post
I've spoken to FPA people regularly and I can say they are quite reasonable when investigating problems that people have with their brokers. Sure, there are some allegations against Felix on the net, but if you separate that and just concentrate on FPA as an independent service, they are a good thing both for traders and for the companies involved. When a claim in FPA is made against a company, they should be intelligent enough to use it as a source of good publicity.

If the company is seen to be concerned about the claim and sees it as an opportunity to fix a problem and make positive steps to avoid a repeat of the problem, it can be a good credibility boost for that company. Am I wrong?

Making counterclaims against FPA when all they are doing is pointing out a deficiency in your company is a case of poor judgment in my opinion. Making "Black PR" against your competitors may work in Russia, but in the rest of the world, it just gets slapped back in your face. If you want your company to succeed internationally, you need to focus on providing a better product than the others, not by spreading rumours and bogus claims against them in a sad attempt to divert attention from the real issues at hand.

I hope you understand that what I'm saying is not an attack against you. It is merely a personal observation and some (hopefully) helpful constructive criticism.
What do you think about mr. jafar00 opinion? please give me details information to FPA review's case, so we are safe become your client's. We will be at your back if you are in the right position and reasonable. Otherwise we are affraid if the problem was resolved just because of suspicious case and spreading rumours.
thanks
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  #356 (permalink)  
Old 12-05-2008, 02:14 PM
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Quote:
Originally Posted by IFX_EkaterinaPR View Post
Take patience, please.
Could you tell me your account number and describe what is your problem?
ok. my account 28134. i withdraw using LIberty reserve.. both you and libertyreserve is different using word " PIN" ON YOUR second page>

LR not using PIN but, password, login, master. SO THIS TAKE A LOT OF TIME.. WHICH ONE IS matching?
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  #357 (permalink)  
Old 12-05-2008, 02:29 PM
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Quote:
Originally Posted by ester View Post
ok. my account 28134. i withdraw using LIberty reserve.. both you and libertyreserve is different using word " PIN" ON YOUR second page>

LR not using PIN but, password, login, master. SO THIS TAKE A LOT OF TIME.. WHICH ONE IS matching?
In our withdrawal form you should enter your trading password in column "password", not pincode.
__________________
Sincerely yours, Official Representative
InstaForex Companies Group
Corporative blog
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  #358 (permalink)  
Old 12-05-2008, 06:30 PM
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Smile best forex trading strategies

In this forum the site information on forex trading is really useful to all the forex traders.And in this forex trading system the main strategie is to know the best forex trading tips..
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  #359 (permalink)  
Old 12-06-2008, 01:38 AM
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I just deposit my 1st fund and appear on my account, but the bonus has not arrived yet. Do i need to apply for the bonus? and all the links to apply for bonus are broken. ???
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  #360 (permalink)  
Old 12-06-2008, 01:46 AM
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best trade in instaforex.com

iam try to trade in other broker, all complain

in instaforex iam very happy in trade
if we trade in other broker when we withdraw, in trouble too
but is instaforex i dont have complain

Lets go insta forex

you a complete broker



thank
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