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At the present moment our web-site is attacked by hackers, based on overloading of connection channels by high amount of inquiries.
We apologize if this coincidence puts you to inconveniences.
In case of existence of any questions, please contact our 24-hours support service.
ICQ - 350070300 Yahoo Messenger - IFX.Clients
+7(4012)616265
+7(4012)769016
+7(4012)774572
+7-800-2000-791 (the call is free in Russia)
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Sincerely yours, official representative InstaTrade Corportion www.instaforex.com
InstaForex Servers were attacked by hackers at 00:00 GMT+00, the attack drives to unavailability of our web-site instaforex.com during next 2 days for the period more than 20 hours. During all this time our technical department was solving the problems of availability of instaforex.com and security.instaforex.com.
All company’s services took an active part in consulting of clients in 24/7 mode. In the period of web-site unavailability the financial department took enquiries on withdrawal and replenishment by means of electronic and telephone communication. Part of the clients, who met the losses because of Margin Call and unavailability of trading accounts’ replenishment operations, got the full recovery of all lots after having appealed to dealer’s department.
Since 00:00 GMT+00 12 September, 2008 technical department started to recover the availability of servers and after 22:00 GMT+00 12 September, 2008 it was fully recovered. Hackers’ attack was thoroughly planned and included massive usage of grate amount of resources, that was to some extant unexpected for technical department. After having overcome the last attack, measures were taken in order to prevent the possibility of the same events’ resumption in future.
InstaForex Company apologizes for inconveniences and unavailability of the web-site instaforex.com caused by hackers’ attack.
__________________
Sincerely yours, official representative InstaTrade Corportion www.instaforex.com
Here is the statistics of traffic, organized by hackers on the main web-site server:
In the period when attack was reached its peak, it was about 60 mb/sec, which shows serious volume of traffic organized by strangers.
After overcoming of hackers’ attack consequences, technical department started to enhance the level of security of servers’ system by means of increasingphysical power and initiation of new backup servers which will guarantee working capacity of InstaForex Informational system in case of any attacks in future.
Judging by attack’s volume it becomes clear that the last attack was organized not by accidental people and not just for fun. The traffic’s volume provided by hackers shows their interest in breaking the normal work of company’s web-site.
This situation is the case of criminal legislation of the Russian Federation and any other country, in particular EU, that is why our specialists is starting to collect information for providing it to the competent body in order to find and punish the organizers of attacks in accordance with the clauses of the criminal law in the international legislation and in Russia.
__________________
Sincerely yours, official representative InstaTrade Corportion www.instaforex.com
Here is the statistics of traffic, organized by hackers on the main web-site server:
In the period when attack was reached its peak, it was about 60 mb/sec, which shows serious volume of traffic organized by strangers.
After overcoming of hackers’ attack consequences, technical department started to enhance the level of security of servers’ system by means of increasingphysical power and initiation of new backup servers which will guarantee working capacity of InstaForex Informational system in case of any attacks in future.
Judging by attack’s volume it becomes clear that the last attack was organized not by accidental people and not just for fun. The traffic’s volume provided by hackers shows their interest in breaking the normal work of company’s web-site.
This situation is the case of criminal legislation of the Russian Federation and any other country, in particular EU, that is why our specialists is starting to collect information for providing it to the competent body in order to find and punish the organizers of attacks in accordance with the clauses of the criminal law in the international legislation and in Russia.
We apologize for unavailability of the main web-site instaforex.com because of prophylactic maintenance after hackers’ attack on our server. At the moment our specialists of technical department negotiate with the provider’s specialists for the quickest clearing the causes of the problem.
Please keep in view that the main web-site is available on three backup servers:
These backup servers provide the full functioning and assurance of the main web-site instaforex.com which is on prophylactiс measures now.
We appreciate for patience and understanding of the technical problems that causes unavailiability of server instaforex.com and apply for using backup servers for working with the web-site.
Mind you that consulting support service is ready to render assistance and answer any your questions in 24\5 mode.
__________________
Sincerely yours, official representative InstaTrade Corportion www.instaforex.com
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