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  #61 (permalink)  
Old 05-25-2008, 11:54 AM
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Hi guys!
InstaForex Company announces the opening of the official representative office in Russia. New office will improve the quality of consulting and technical support of InstaForex clients both in Russia and all over the world.

Starting from May, 20 hot line is available. The calls are free for all regions in Russia: +7-800-2000-791

Office address: 236010, Teatralnaya street, B/C "Europe-center", offices 402 and 516 (the doorway is on the left from the City Hall, from the side of central Victory square)
Contact telephones:
+7-800-2000-791
+7 (4012) 766-062
+7 (4012) 769-016
+7 (4012) 774-572
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  #62 (permalink)  
Old 07-03-2008, 05:29 AM
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we need beneficiary phone number to do wire transfer.
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  #63 (permalink)  
Old 07-06-2008, 09:16 AM
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1st withdraw requested on Friday, waiting.
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  #64 (permalink)  
Old 07-07-2008, 12:49 PM
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Requested withdrawl this morning, will post updates.
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  #65 (permalink)  
Old 07-08-2008, 12:15 PM
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got paid after requesting withdraw 3rd time.
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  #66 (permalink)  
Old 07-09-2008, 03:08 PM
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new withdrawal request made. waiting for payment.
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  #67 (permalink)  
Old 07-10-2008, 06:23 PM
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Requested withdrawl of 124$ via paypal... Was "Refunded" 50$ and after asking support... No further luck.
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  #68 (permalink)  
Old 07-11-2008, 11:43 PM
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Quote:
Originally Posted by imra7fx View Post
got paid after requesting withdraw 3rd time.
Please provide your account number so I can check information provided by you in which you declared time of withdraw as 3 days. The average time of withdrawing via e-payment systems is 2-4 hours.

There may be delays only in case web-sites of payments systems are unavailable as it is sometimes with Liberty Reserve web-site.
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  #69 (permalink)  
Old 07-11-2008, 11:53 PM
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Quote:
Originally Posted by georgecotton View Post
Requested withdrawl of 124$ via paypal... Was "Refunded" 50$ and after asking support... No further luck.
Dear George Cotton, as you have written your first payment was refunded on your PayPal account, other payments can be sent as soon as PayPal will cancel limits from PayPal account of InstaForex. Our staffs are solving this issue with PayPal managers.

However you will receive other part of your payment (74$ from 124$) even PayPal system will not cancel limit for creating payment of InstaForex PayPal acccount. Now you can withdraw this low sum 74$ via any other payment system or you can wait before the situation with PayPal account will not be solved. Please let me know about your deciding.

Please be notified also that your account was credited on 50 USD (additional for other sums) as compensation for your waiting. We are very sorry for this delays appeared to be after getting limit to our PayPal account. You can see this money on your trading account - it can be withdrawed without any restrictions via any payment system.

I am still waiting for your deciding about other sum from your account - would you wait for answer form PayPal regarding our account status or you will withdraw this money via other payment method (in this case it will be re-charged on your trading account so you can request new withdrawing).

I would also ask you why you have not created any issue to our financial office so thay could not declare you situation with PayPal payments. Thank you for your patience.
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  #70 (permalink)  
Old 07-11-2008, 11:58 PM
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Quote:
Originally Posted by imra7fx View Post
got paid after requesting withdraw 3rd time.
It is very interesting form of informing but I think simple issue to financial department with question about your payment will be more effective

Still waiting for your account number...
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