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  #211 (permalink)  
Old 11-04-2009, 05:06 AM
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Angry SCAM BROKER-Insta Forex


Help me to My Account 118199 <pswd=BetOb789> at Insta Forex. I do Withdrawing $167.57:
18682309 2009.10.26 05:18 WT #48632, 66.60 USD
18788298 2009.10.27 11:34 WT #48952, 100.97 USD
Please Return to My Capital at Liberty Reserve U7789564 Help me....

Sharing Link:
Insta Forex
Forexpeacearmy
Indofx-Trader
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  #212 (permalink)  
Old 11-10-2009, 08:13 AM
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Quote:
Originally Posted by dj72dj72 View Post

Help me to My Account 118199 <pswd=BetOb789> at Insta Forex. I do Withdrawing $167.57:
18682309 2009.10.26 05:18 WT #48632, 66.60 USD
18788298 2009.10.27 11:34 WT #48952, 100.97 USD
Please Return to My Capital at Liberty Reserve U7789564 Help me....

Sharing Link:
Insta Forex
Forexpeacearmy
Indofx-Trader
Try to call their Customers' Support Service
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  #213 (permalink)  
Old 11-10-2009, 09:01 AM
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Quote:
Originally Posted by dj72dj72 View Post

Help me to My Account 118199 <pswd=BetOb789> at Insta Forex. I do Withdrawing $167.57:
18682309 2009.10.26 05:18 WT #48632, 66.60 USD
18788298 2009.10.27 11:34 WT #48952, 100.97 USD
Please Return to My Capital at Liberty Reserve U7789564 Help me....

Sharing Link:
Insta Forex
Forexpeacearmy
Indofx-Trader
the only advise here may be: try to call their Customers' Support service, or write a post on their forum
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  #214 (permalink)  
Old 11-11-2009, 04:09 AM
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Quote:
Originally Posted by Mikhail Tegin View Post
Try to call their Customers' Support Service
agreed....contact customer support....and they will help to solve the problem...
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  #215 (permalink)  
Old 11-11-2009, 09:00 AM
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Quote:
Originally Posted by dj72dj72 View Post

Help me to My Account 118199 <pswd=BetOb789> at Insta Forex. I do Withdrawing $167.57:
18682309 2009.10.26 05:18 WT #48632, 66.60 USD
18788298 2009.10.27 11:34 WT #48952, 100.97 USD
Please Return to My Capital at Liberty Reserve U7789564 Help me....
Dear Sir,
This is not the reason for calling our company "scam". As I know, you even did not try to contact finance department regarding your withdrawal. We make an apology for the delay, but it took place because of the technical errors. That day when you ordered the withdrawal due to the temporary bug our finance dept. has not received your request, that is why it was not processed. Your money was returned to your account, please, try to order the request again. Next time it will be more successful.

P.S. We have phoned you today, but you have preferred to receive an e-mail. The e-mail was send to you today.
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InstaForex Companies Group
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  #216 (permalink)  
Old 11-11-2009, 09:34 AM
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IFX_EkaterinaPR, try tp understand, that traders are scared when they get sacmmed or not scammed but something extraordinary happens to their accounts or funds, so we should be more respectful to them, especially if you have technical problems that cause trouble
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  #217 (permalink)  
Old 11-11-2009, 09:58 AM
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Dear Mikhail Tegin,
I understand traders' worry about their money. That is why we have taken all necessary measures to help the client.
But in my opinion, the first place a trader should apply to is the company's Client Service or Support, not forum. Let's imagine, no one from our company has visited forex-tsd forum and read Mr. dj72dj72's post. Then who will help him in this case?
The problem could be solved long ago, if the client would contact our finance department.
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InstaForex Companies Group
Corporative blog
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  #218 (permalink)  
Old 11-12-2009, 09:23 AM
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Quote:
Originally Posted by IFX_EkaterinaPR View Post
Dear Mikhail Tegin,
I understand traders' worry about their money. That is why we have taken all necessary measures to help the client.
But in my opinion, the first place a trader should apply to is the company's Client Service or Support, not forum. Let's imagine, no one from our company has visited forex-tsd forum and read Mr. dj72dj72's post. Then who will help him in this case?
The problem could be solved long ago, if the client would contact our finance department.
you're right though people have different views on different things and it's quite reasonable to suppose that some disappointed clients will think it's better to visit a forum not to call Support just awaiting he/she will get nothing, will be yelled at etc.
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  #219 (permalink)  
Old 11-12-2009, 09:36 AM
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We do our best to show our honesty. If a client has a problem, we will assist him with a great pleasure.
So dear InstaForex clients, if you have a problem or something is not clear for you, do not hesitate to contact our support department.
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InstaForex Companies Group
Corporative blog
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  #220 (permalink)  
Old 11-12-2009, 09:56 AM
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Wink

Quote:
Originally Posted by dj72dj72 View Post

Help me to My Account 118199 <pswd=BetOb789> at Insta Forex. I do Withdrawing $167.57:
18682309 2009.10.26 05:18 WT #48632, 66.60 USD
18788298 2009.10.27 11:34 WT #48952, 100.97 USD
Please Return to My Capital at Liberty Reserve U7789564 Help me....

Sharing Link:
Insta Forex
Forexpeacearmy
Indofx-Trader
LOL you shouldn't be calling a broker as scam without discussing your problem with your broker
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