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  #151 (permalink)  
Old 02-13-2009, 11:40 AM
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This is the screenshot of the payment from FBS covering the debt of PoltekFX and in that manner, I the undersigned Amin EL-HAKIM admit that all my debt with PoltekFX has been settled and they do not owe me any more money.
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  #152 (permalink)  
Old 02-13-2009, 02:42 PM
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Quote:
Originally Posted by aminhakim View Post
This is the screenshot of the payment from FBS covering the debt of PoltekFX and in that manner, I the undersigned Amin EL-HAKIM admit that all my debt with PoltekFX has been settled and they do not owe me any more money.
this is very good that you got your money from this scamers
but i want from them near 6700 $ that not pay to me

Last edited by forex321; 02-13-2009 at 03:25 PM.
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  #153 (permalink)  
Old 02-13-2009, 04:34 PM
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Quote:
Originally Posted by forex321 View Post
this is very good that you got your money from this scamers
but i want from them near 6700 $ that not pay to me
My only question is why didn't you post your case at FPA with screenshots and proof. That worked for me.
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  #154 (permalink)  
Old 02-14-2009, 02:03 AM
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I saw they are coming back, that's maybe why they are paying you after such a long time.
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  #155 (permalink)  
Old 02-14-2009, 07:09 PM
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regarding Mr. Amin El-Hakim issue

My name is Nikita Kuleshin and holding a position of Customer Service Department manager I’m speaking on behalf of FBS company.
I hereby confirm the post made by Mr. Amin El-Hakim, who had an account No 24512 at PoltekFX, and that the payment was made in due with his words above. As we all are aware PoltekFX has become a part of FBS, which is currently turning into a large-scale international company. Thus we considered ourselves obliged to have this issue resolved.

During the process of Poltek joining FBS the only client Poltek owed to was Mr. Hakim. I would like to inform you that FBS has been formed by several capitals, and one of the investors was the owner of Poltek, who offered his company as an asset for his share. Thus FBS is not a result of rebranding or renaming, and Poltek is just a small part of our company. None of the employees or managers who have worked for Poltek will be among our staff. Poltek ceases to exist as an independent organization on 1st of March, 2009.

Since our main priority is building honest long-term relationships with our clients, the problems of this kind contradicts our ideology and the position we stand for in relations with our clients and partners (including those who were clients of a company that become a part of ours). Therefore we decided to make an anticipated payment to Mr. Amin El-Hakim, thereby fulfilling all the debts and solving all the issues of the company affiliated with us.

In case any further similar issues are occurred we will review them in accordance with our internal procedure and legal framework of the Company. You can find the document describing this procedure on our website www.f-b-s.com, "About the company".

If you have any questions please find our contacts on our website:
Contacts - About our company - FBS
Nikita Kuleshin
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  #156 (permalink)  
Old 02-15-2009, 12:59 AM
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Quote:
Originally Posted by aminhakim View Post
My only question is why didn't you post your case at FPA with screenshots and proof. That worked for me.
becaue till today i was wait maybe they pay without post in fpa
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  #157 (permalink)  
Old 02-15-2009, 01:14 AM
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Quote:
Originally Posted by Nikita Kuleshin View Post
My name is Nikita Kuleshin and holding a position of Customer Service Department manager I’m speaking on behalf of FBS company.
I hereby confirm the post made by Mr. Amin El-Hakim, who had an account No 24512 at PoltekFX, and that the payment was made in due with his words above. As we all are aware PoltekFX has become a part of FBS, which is currently turning into a large-scale international company. Thus we considered ourselves obliged to have this issue resolved.

During the process of Poltek joining FBS the only client Poltek owed to was Mr. Hakim. I would like to inform you that FBS has been formed by several capitals, and one of the investors was the owner of Poltek, who offered his company as an asset for his share. Thus FBS is not a result of rebranding or renaming, and Poltek is just a small part of our company. None of the employees or managers who have worked for Poltek will be among our staff. Poltek ceases to exist as an independent organization on 1st of March, 2009.

Since our main priority is building honest long-term relationships with our clients, the problems of this kind contradicts our ideology and the position we stand for in relations with our clients and partners (including those who were clients of a company that become a part of ours). Therefore we decided to make an anticipated payment to Mr. Amin El-Hakim, thereby fulfilling all the debts and solving all the issues of the company affiliated with us.

In case any further similar issues are occurred we will review them in accordance with our internal procedure and legal framework of the Company. You can find the document describing this procedure on our website www.f-b-s.com, "About the company".

If you have any questions please find our contacts on our website:
Contacts - About our company - FBS
Nikita Kuleshin
poltekfx hold my money near 8 month and now they do invest ?!!!
if you start company by poltekfx money (mean my money and anothers that hold near 8 month and not paid) so too you are scam
i talk about my main deposit , not about profit
they very easy hold my main deposit
want i send my documents and statments and see them?!
if i not got any answer from them till several days i will post my documents in FPA about poltekfx and them new name f-b-s
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  #158 (permalink)  
Old 02-16-2009, 08:08 PM
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Quote:
Originally Posted by forex321 View Post
poltekfx hold my money near 8 month and now they do invest ?!!!
if you start company by poltekfx money (mean my money and anothers that hold near 8 month and not paid) so too you are scam
i talk about my main deposit , not about profit
they very easy hold my main deposit
want i send my documents and statments and see them?!
if i not got any answer from them till several days i will post my documents in FPA about poltekfx and them new name f-b-s
Dear sir,

To let FBS Customer service provide you with efficient and prompt support kindly specify your problem:
It is my understanding that you have encountered some troubles with money withdrawal from Poltek. If so, please state your account number and the date you requested the withdrawal. You do it quickly by sending a message to this address: support@f-b-s.com.
The fact that we are asking you to upload your ID into our personal area complies with existing international standards. It is not going to infringe upon your interests since no disclosure to third parties is practiced.
If the problem is different from stated above you can always inquire us via support@f-b-s.com or register your complaint by filling in the online form (please follow the link below to find it)
http://www.f-b-s.com/quality_of_service
We strive to be as quick and elaborate as possible in solving our clients (and clients of the company that we have acquired) problems. Therefore please contact us by any means you consider to be convenient. I am sure we will be able to help you settle your problem as promptly as we have done it with the other Poltek clients.

Nikita Kuleshin
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  #159 (permalink)  
Old 02-16-2009, 09:22 PM
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Join Date: May 2008
Posts: 24
forex321 is on a distinguished road
Quote:
Originally Posted by Nikita Kuleshin View Post
Dear sir,

To let FBS Customer service provide you with efficient and prompt support kindly specify your problem:
It is my understanding that you have encountered some troubles with money withdrawal from Poltek. If so, please state your account number and the date you requested the withdrawal. You do it quickly by sending a message to this address: support@f-b-s.com.
The fact that we are asking you to upload your ID into our personal area complies with existing international standards. It is not going to infringe upon your interests since no disclosure to third parties is practiced.
If the problem is different from stated above you can always inquire us via support@f-b-s.com or register your complaint by filling in the online form (please follow the link below to find it)
Service quality management - FBS
We strive to be as quick and elaborate as possible in solving our clients (and clients of the company that we have acquired) problems. Therefore please contact us by any means you consider to be convenient. I am sure we will be able to help you settle your problem as promptly as we have done it with the other Poltek clients.

Nikita Kuleshin
Hi
OK
i sent mail to you , please check it and i am waiting
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  #160 (permalink)  
Old 02-17-2009, 11:59 PM
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Quote:
Originally Posted by forex321 View Post
Hi
OK
i sent mail to you , please check it and i am waiting
Dear Mr. Hamid Reza Ghazemi,

We confirm receiving your emails and are currently investigating your issue. Your continuing patience is very much appreciated.

Nikita Kuleshin
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