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fxopen.com is an unreal fraud, professional scam domain name. Including my friend, a lot of people made investments to this imaginary company and they could not drawback their money. They have also
There will be a court in Switzerland in the next days after collecting all the evidence about them and their supporter web sites and forums. Would you please kindly inform me about what papers you need from authorities to disable their web sites.
fxopen.com is an unreal fraud, professional scam domain name. Including my friend, a lot of people made investments to this imaginary company and they could not drawback their money. They have also
There will be a court in Switzerland in the next days after collecting all the evidence about them and their supporter web sites and forums. Would you please kindly inform me about what papers you need from authorities to disable their web sites.
Dear thankme,
Would you mind to provide any link to "court in Switzerland" or any contacts of people in charge (if any), this is something very interesting and I can not miss it
Today: 19.09.2009. And he could not withdraw his money (2576,43USD) from fxopen. He has no open position since 1.09.2009 and waiting for withdraw.
Quote:
Originally Posted by FXOpen
Dear thankme,
Would you mind to provide any link to "court in Switzerland" or any contacts of people in charge (if any), this is something very interesting and I can not miss it
This is what my friend said his lawyer is going to apply after monday evening. In case a court decision (i or some people will inform you about the details), I 'm asking what Godaddy domain name provider may want from the court, to show them to be able disable and remove fxopen.com domain.
Quote:
Originally Posted by FXOpen
Kindly check your answering machine, there is a message from finance department.
You called my friend in switzerland, since you have his contact information. He checks it on monday.
This friend of mine opened an account in fxopen because of my suggestion of Fxopen as an ECN broker. He trusted my words on hisse.net a turkish forum. Now I m informing everyone I know, about fxopen.
I want fxopen see that 2500 usd is someties more expensive then 2500 usd. If you think that this is a threat , yes it is a several threat for your company. This time, it is a hard stone. You seem as if you are careful and helpful since it is easier for you than paying the money.
We did every reasonable thing they wanted from us. And when they finished their lies, they stop helping us simply saying that check your spam filter.
You see that i am more patient than your being patient strategy.
We will watch and see if Fxopen.com has completed its life circle by not trying to find a reasonable solution to the money drawback problem.
Thankme, check your email. A solution has been provided.
And I wrote an answer Jafar, check your e-mail.
What you suggest is not solution Jafar. You want his password!!
How can I trust you since your all solutions we followed for at least 20 working hours didnt work!
Demanding password is not logical, not reasonable, not ethical. Anyone can understand this. I even didnt offer this to my friend. Show me a reference other than you that i can trust, or that some real people on this forum who can say me that trust jafar, he is the real owner of fxopen, give him password, he wont blow your account and then blame you..
No real person can accept this.
I wanted you to ask technical persons to check your outgoing mails. You said ok then you didnt reply.
The reasonable and solution is that (Since you will never send verification e-mail):
My friend faxs you the name of his bank with all his passport ID documents and since the bank account is on his name, and obviously he also owns the e-mail, you can be sure that he is the real owner. You send the money and then delete his account and we forget eachother.
Remember and admit that it is, in best honest possibility, a server mistake.
And after monday evening, since my friend says he will follow his lawyer,
I won't be after my friends money or my friend! And no this is not a threat.
What you suggest is not solution Jafar. You want his password!!
How can I trust you since your all solutions we followed for at least 20 working hours didnt work!
Hello thankme
It was my personal suggestion and with respect, you did not give the full details on this forum with regards to that suggestion. Remember, I also mentioned that the account would be permanently closed afterwards so the password was not the issue.
Quote:
Originally Posted by thankme
Demanding password is not logical, not reasonable, not ethical. Anyone can understand this. I even didnt offer this to my friend. Show me a reference other than you that i can trust, or that some real people on this forum who can say me that trust jafar, he is the real owner of fxopen, give him password, he wont blow your account and then blame you..
No real person can accept this.
No, I am not the owner but I am an official IB and company representative. That's why I also said in the email that the solution I suggested would be subject to both yours and upper management approval. I don't see why it's such a big deal. I want to solve the problem and since your friend seems to be unable to receive an email and I am able to receive all of them that the solution I offered would fix the problem quickly and quietly.
Quote:
Originally Posted by thankme
No problem. You can just refuse the solution by email as you have done. I don't think most of the forum really cares about a private conversation we had.
I wanted you to ask technical persons to check your outgoing mails. You said ok then you didnt reply.
With respect, it is the weekend. Tech support has to have time with their families too. However I have been in contact with them and server logs showing all verification emails were sent from our server to the email address(es) on your friend's account will be given to you and since you have put it out in public, they will also be posted in public.
Quote:
Originally Posted by thankme
The reasonable and solution is that (Since you will never send verification e-mail):
Not true. To be fair, I did spend a fair amount of time offering every possible solution to the problem. This is the first client in the company's history, out of several hundred thousand clients that has utterly failed to receive a confirmation email despite going through a process of elimination to solve the problem.
Please bear with me. I am still here to try and help. You can chat to me or email me and we will eventually solve this problem in any reasonable way possible. Making threats on public forums doesn't solve anything and I am trying my best to avoid the situation where your friend has to resort to the extra expense of hiring lawyers to deal with the problem. Isn't that reasonable?
Hello thankme
I also mentioned that the account would be permanently closed afterwards so the password was not the issue.
Below is the stable history screen-shot so that people will know that if the current balance or password changes 'before' you close the account, or incase you close the account before you help him to drawback his money, you (fxopen) will be the only responsible side since you said it publicly that you want to receive his password to solve his problem. And note that, i didnt still talk to him since he is a busy familiy man and you have to write him and convince him individually to request his password. I will not give him a second advice about you. All i want is, gaining his and my friends trust back.
server logs showing all verification emails were sent from our server to the email address(es) on your friend's account will be given to you and since you have put it out in public, they will also be posted in public.
Really glad to hear that. I am sure that IT people could access with root privilages to the sent-mail box and they can send the verification e-mail manually. And please also ask them why gmail.com's servers are accepting all of your e-mails but that specific e-mail.
Quote:
Not true. To be fair, I did spend a fair amount of time offering every possible solution to the problem. This is the first client in the company's history, out of several hundred thousand clients that has utterly failed to receive a confirmation email despite going through a process of elimination to solve the problem.
Yes you spend too much time. If you had paid my friend's money from your pocket , you could win lots of customers including me. And since you are a manager of hundred thousand clients, your wasted time could make 10 times 2500usd.
Quote:
Please bear with me. I am still here to try and help. You can chat to me or email me and we will eventually solve this problem in any reasonable way possible.
You said that there is no reasonable way other then 'the cabinet'. But as you see cabinet system fails , so you should also consider allowing withdrawing money with ID documents.Or simply by e-mail since receivers bank is the same person as the e-mail's owner.
Quote:
Making threats on public forums doesn't solve anything and I am trying my best to avoid the situation where your friend has to resort to the extra expense of hiring lawyers to deal with the problem. Isn't that reasonable?
Thank you for your understanding.
The problem is not money, is it money for you? Thank you for your understanding.
Below is the stable history screen-shot so that people will know that if the current balance or password changes 'before' you close the account, or incase you close the account before you help him to drawback his money, you (fxopen) will be the only responsible side since you said it publicly that you want to receive his password to solve his problem. And note that, i didnt still talk to him since he is a busy familiy man and you have to write him and convince him individually to request his password. I will not give him a second advice about you. All i want is, gaining his and my friends trust back.
Really glad to hear that. I am sure that IT people could access with root privilages to the sent-mail box and they can send the verification e-mail manually. And please also ask them why gmail.com's servers are accepting all of your e-mails but that specific e-mail.
Yes you spend too much time. If you had paid my friend's money from your pocket , you could win lots of customers including me. And since you are a manager of hundred thousand clients, your wasted time could make 10 times 2500usd.
You said that there is no reasonable way other then 'the cabinet'. But as you see cabinet system fails , so you should also consider allowing withdrawing money with ID documents.Or simply by e-mail since receivers bank is the same person as the e-mail's owner.
The problem is not money, is it money for you? Thank you for your understanding.
Thanks for cooperation.
I would like to say that this kind of situation is very unusual and I believe that there is some terrible misunderstanding happened. As I know, your friend changed e-mail several times and still didn't receive withdrawal confirmation link...which is very strange because other people do receive it...Anyway, this situation will be solved ASAP, sorry for the delay.
Regards.
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