I just spoke to them on live chat...

I was asked questions like: "how many years have you been trading this market"---meaning:- 'how much can I bullshit you?'

I still couldn't get any straight answers...

When I probed hard....they said they have no control over the spreads (strange if you have a look at the 'no dealing desk 'link) and that that this would exist all the time for a 'no dealing desk acc'...i.e apply now and we will give you no guarantees for anything...