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I have been with Oanda for quite some time and I also have been at the receiving end of connection problems. As usual the customer service told me to keep checking everything at my end as no one else has experienced any problems. Well, I dont really have any problem with Oanda as they have been very reliable and prompt customer service. However, this was a minor incident that occurs now and then.
Well, I guess all brokers have their advantages and disadvantages.
Even if you go for a ECN service,,, you can expect a 10pip spread at news time though other times its possible to have a 1pip on various majors.
So nothing is perfect and you should be expecting this with any broker.
I can deal with most issues like slippage, wider spreads at news but I am not ready to deal with connection problems.
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