i used to use the MT4 from FXDD site ... there is no any problem of this kind

it seems that they use the old version (don't know which one) and seems that they have blocked something

cos it never update them self like MT4 from Metaquotes.net

but when i use MT4 from Metaquotes.net on the FXDD server this problem always happen

do you guys using MT4 from another site beside FXDD like me have the same problem?