Hi Efex -

I think you will find that the techies have a certain level of access to accounts because of their work. I know when I once called for help (with another company), the techies closed my position for me (at my request) and then somehow opened another (which lost -- but they reimbursed me for that too). All of these guys are in hi-confidence positions. They have to be for our sercurity. The server goes down -- and I can call and close a position by just giving my account number in an emergency.

Note in yourcase the staff could access the account without password ONLY because it was inadvertantly left open (to all the world), so no they did not LOG IN.

I am glad to hear that North Finance responded so well -- I have just opened an account with them and on my way to finance it now