Hi,
Did you say some staff of the broker's company can LOG IN to their client's account and actually PLACE TRADES??
In this case you say they were nice recognizing THEIR error but what happens if the broker (anyone) opens a trade on your account and they say it was you?? That is possible for what you say right? How could you proof it wasn't you?
I am sorry if this is too obvios or I am saying nonsenses but I am just figuring out this forex-only web-give me your money-brokers.
Bye