This thread is to reply the post #32 and #30 that made by forexbarometer.com
OK, your attitude is If there is anything wrong, then it is must be the customers fault, right?
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Unfortunately, we cannot estimate buyer educational level prior to sale and there are very few people whose knowledge of English does not allow them to read and understand how to install, activate and use EA or who don't have elementary computers skills, not to say about FX trading experience, and they blame FXB thinking they purchased a money-making engine that doesn't require any efforts from their side plus trader's babysitting service.
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I have computer science degree from Australia university, understand your english and know about code and trading.
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It's a common industry practice for e-goods and it is clearly stated in Terms of Sale. Try to return a purchased program to Microsoft or Borland, what reply you will have?
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It is not a common practice in the EA industry. FAPturbo give 100% money back guarantee.
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MACD-NN expert advisor does not even activated.
If it's really happened, that problem might be easily resolved in case customer contact support service with any of 4 methods available or visit our forum troubleshooting section .
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I have been to your forum, and emailed your twice, never get the problem solved. First you thought I have got the older version, so you upload a newer version of MACD package to me, neverthelessness, it never solved the problem. I did not like the your attituted at all, if there is something wrong, then it must be the customers fault. So I am not waste my time to deal with you.
On your web, you have two types of price, the customer price only for thoses who own the FXBTS product. Nobody knows the FXBTS is the short code for your site. Ofcause I took the one with discount first. I immediately paid you the 10 USD difference at once, when you explained to me that the FXB TS is for your site product, the price is for existened customer. Here you first claimed that I tried to cheat you. What an "NICE" attitute you have towards your customer!? Ha?
Anyhow, the MACD-NN is still not activated in my computer and I do not want to waste more of my time on you. I am writting here, because you at the first place accused me tried to cheat you for 10 USD in the post #32. You have received the total amount of money 60 usd + 10 usd a day later, total amount 70 USD for you. "Cheat" is not the right word to label your customer in the first place, if the customer paid the right price and you have sold the goods.