Here is a portion of the email that was sent to us a few hours ago.

"Some of the users have been frustrated due to the fact that system is not working live. I am expecting the properly working EA ASAP. I spoke with the developer tonight and he assured me that the fixed version would be completed expediently. "

I suspect if that can be done. It has been months since she started telling the users that a great EA is just around the corner.