Quote:
Originally Posted by newdigital
When some clients starts to post very angry messages on this thread, and when broker replied in the same way so I sent several PMs to the broker representatives asking them to speak with good manners with the clients.
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Please, before saying something in our address check whether it is right! We have never wrote anything bad in this thread! But other people called us chickens and dolls or whatever....
Quote:
Originally Posted by newdigital
Because the clients are just a people and nothing they can do against the broker except arise the noise on the thread.
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Yes I agree. And we always help people when they have adequate questions or if they tell about their problems in the serious manner, but not crying something about models, chikens, our appearance and so on...
Quote:
Originally Posted by newdigital
As to bonus ...
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Yes! As to bonuses! This is company's present! This is not clients' money! This is not clients' deposit! This is not clients' profit! That is why the company has a right to cancel it if any suspicion appears.
Quote:
Originally Posted by newdigital
First of all, they do not have passport. There are no any passport. Does not exist in the world. There is ID.
Local name of the ID in Russia is passport.
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We do know that! Thanks for your comments.
Quote:
Originally Posted by newdigital
I am fully confused about how Client Relationship Department in Russia can check local ID cards issued from South East Asia and in South Asia ...
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This is our business. And we are not going to explain how we are checking documents.
Quote:
Originally Posted by newdigital
He will take his ID (if he has it of course), will go to some registration department of his area asking to validate or to provide addition identity with some additional docoments, or to make stamp on copy of his ID (if he will explain to the government representative about why he needs it ...) ... and he will pay money for that to the government......
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When we ask for such natarized document, we always say that we will pay all costs.
Quote:
Originally Posted by duwi
... still the same no reply from them and hasn't received the bonus....
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Your case is now on the examination by Bonus Comittee. It can take up to 10 working days.