MFX,

I am sorry - i do not know about this broker anything.
But did you ask your bank about the money?
Your bank may check and may say to you exactly like this:
"your money was sent to our bank ..."
or
"your money was not sent ..."
or
"we can not check anything according to the documents you provided"
and so on.

Which kind of reply did you receive from your bank?

Because as I know bank - receiver may check about the money was sent or not and give some official reply to you and it costs nothing to you: usually bank is doing it for free.