any body in this thread had experience with North Finance? their service seems terrible.

I had two occassions talking to their hotline, it seems they don't know what they are doing.

the first time was when I open my account with them,the issue was about the data download, I need historical data upto earliest time available, but, had no idea how to get it done. so, I made query,their service professional gave me very precise solution, that was to use the edit bottom in historical center to change the downloading period. but, pity, I believed in so,even though my gut told me that edit function is used only for editing existing data. well, that's okey, I can find a workaround anyhow.

today, I asked again their service team for the reason why the H4 bar didn't shift to the next as expected, coz I am trading on price action, if the bar didn't shift as expected, then in big trouble. it seems obvious they don't have the solution to that,and replied to me they won't deal with that issue if I keep that attitude ! woooo, what attitude they are talking about, I simply tell them this techinical problem could mislead my decision making process, nothing else. but, they seemed upset for what ever I could not understand. then, they suddenly shut down the chat session. when I re-log in, asked for the same to explain,then, this person hides himself, never show up again, left a blank screen in front of my laptop.

what a mess. I live in China, they got me an English speaking supervisor to deal my query. this supervisor is indeed very power having the organization enpowerment to turn his ass to their client. really a professional team there !