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Till now (since 14 december) I saw 3 things from forex.com that costs me money.
If it was on purpose or not, that I don't know.
Still give them the benefit of the doubt:
1/ In the weekend of 14 dec. they changed the logins, so I couldn't log in anymore in my own account.
It was untill wednesday before I received my logins (despite several e-mails and phonecalls).
In meanwhile open positions and pending orders were unmanaged.
MY DAMAGE 8% of my equity
2/ When I have more swap positive then swap negative positions then their system "forgets" to add swaps.
MY DAMAGE 2% of my equity.
3/ By changing their pricefeed (from 4 decimals to 5 now) My EA placed orders with values 10 times lower then normal.
MY DAMAGE 47% of my equity.
TOTAL DAMAGE 57% of my equity (not even speaking about the profit I could maken in meanwhile since I halted trading for now).
I asked them to restore my account untill then I give them the benefit of the doubt.
Of course the discussion can be that it was my mistake or way of trading or EA used.
But I was running the same strategy with the same EA with 2 other MT4 brokers and that made me in the same period 27% profit.
So, gentleman of forex.com, how are you going to solute this?
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