I opened an account in FXDD.Unfortunately it hurts me twice.

The first time was 27/02/2007. It did not send daily confirmation in that period. I received 3,4days latter and found it contained 2 closed lots I never made! First I checked my computer. no virus, no backdoor. I complained to the company. However, the company showed me a picture from their database said the closed lots were made from my IP! How it could be? As it was 3 or 4 days before, I can not be so sure. So I let it go.

Unbelievablly, it happened again today!!!! I sat whole day in front of my computer this time. I am very very sure it was not me! And computer is fine, no virus. First, It was opened at 9:50 market time and closed at 10:00 during this time I had no recored of any trade. I just found it at the trade history! Second, I never make a trade of 0.4 lot as I usually open a 0.2 or 0.3 lot. I am still complaining and I don't know what's the excuse this time.

Did this ever happened to you guys? What did you do to fight your rights?